Dimensions data and the GDPR

Much of the data we use and display within Dimensions (app.dimensions.ai) contains personal data such as names of journal article authors and details of their research history, which is already publicly available and forms part of the scientific record. By increasing its discoverability and helping identify linkages, amongst other things, we believe this adds value to the scientific community and we rely on our “legitimate business interests” to process this information, further details of which is set out in our privacy policy.

User accounts and the GDPR

If you register to use Dimensions, we require certain limited information about you to set up an account. Registered users can have their account deleted if desired by Delete Account within the account settings, which will result in the deletion of your registration details and other information that may be linked to your account.

Any questions?

For more information, contact us at support@dimensions.ai.

Dimensions sub-processors

Digital Science may engage the following group and third party entities to assist them in connection with Dimensions, including to provide hosting and infrastructure services and customer and technical support and which may therefore involve the processing of personal data:

Affiliate name*

Digital Science & Research Solutions Ltd

United Kingdom

Digital Science & Research SRL


DS Digital Science GmbH


Springer Nature AG & Co KGaAGermany

Third party service provider name*

Amazon Web Services

United States (server location may differ)



United States
Get Full Text Research LLC
United States Verification of full-text access entitlement


United States

In-app messaging & usage tracking
Open AIUnited States
Data processing


United States 

Application operations
SnowflakeUnited StatesData warehouse
Shiny Planes, Inc.
United States
Service Messaging

*Not all service providers will be used for every user

Date: August 2023

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