Getting started with Dimensions

Supported Browsers
We currently support the following browsers: Internet Explorer 11 Current versions of Safari, Chrome, Edge and Firefox If you are using an older v...
Thu, 25 Jul, 2019 at 2:21 PM
How can I change my password?
To change your password, simply click on your username in the top right corner, and in the menu select “My account”. On the left side of the “My Account” pa...
Thu, 25 Jul, 2019 at 2:25 PM
How can I change the default currency used in Dimensions?
To change the default currency displayed in Dimensions, simply click on your username in the top right corner, and in the menu select “My account”. On the ...
Thu, 25 Jul, 2019 at 2:25 PM
How can I change the export file format?
To change the export file format, simply click on your username in the top right corner, and in the menu select “My account”. On the left side of the “My Ac...
Thu, 25 Jul, 2019 at 2:26 PM
How can I get Dimensions access for more colleagues at our Organization?
Please simply get in touch with us through the helpdesk (support@dimensions.ai) with the name of your organization and the names and email addresses of eac...
Thu, 25 Jul, 2019 at 2:28 PM
How can I contact you with feedback or a question?
We are always interested in feedback and want to help answer any questions which you could not find an answer to here in the FAQs. The best way of getting i...
Thu, 25 Jul, 2019 at 2:31 PM
Dimensions and GDPR (General Data Protection Regulation) European Law
Dimensions data and the GDPR Much of the data we use and display within Dimensions (see app.dimensions.ai) contains personal data, such as names of journa...
Thu, 25 Jul, 2019 at 2:32 PM
Dimensions Subprocessors
Digital Science may engage the following group and third party entities to assist them in connection with Dimensions, including to provide hosting and infr...
Thu, 25 Jul, 2019 at 2:32 PM