How can we help?

Getting started with Dimensions 12

• What's the difference between Dimensions Free and Dimensions Analytics?
• I’m a researcher and my institution doesn’t subscribe to Dimensions - do you offer single-user licences?
• How can I request full access to Dimensions for additional colleagues at my organization?
• How can I export search results and which export formats are available?
• How can I change my password?

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How to... 12

• How can I search for a research organization/university?
• How can I look at the trend in publications in a search/field over time?
• How can I search for a person/researcher?
• How can I identify how much attention a paper has had beyond just citations?
• How can I search for only articles which are open access?

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Search 16

• How to search in Dimensions
• Using the advanced search in Dimensions
• What is the difference between the “full data”, “title and abstract” and "DOI" search options?
• How can I go directly to all results for a Research Organization/Funder/Journal/Country etc.?
• Why am I getting no results in my search?

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Data 10

• How often is the data updated?
• How is the data curated before it is included in Dimensions?
• What information is included in Dimensions?
• Do you have documents in languages other than English?
• How does Dimensions know which research organization is which? And how does this work with hierarchical organisation structures and institutes?

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Metrics and indicators 13

• Which indicators are used in Dimensions, and how can these be viewed?
• What is the FCR? How is it calculated?
• What is the RCR? How is the RCR score calculated?
• How is the Altmetric Attention Score calculated?
• What is the Dimensions Metrics API?

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Analytical views 3

• What are the “Analytical Views”, and how can I use them?
• Can the data and visualizations in Analytical Views be exported?
• What are the different visualisations available in the Analytical Views?

Research categories and classification schemes 15

• What are research categories?
• Which research categories and classification schemes are available in Dimensions?
• What is the background behind the Fields of Research (FoR) classification system?
• What are the IPCR and CPC patent classifications?
• How should I use the Categories?

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Enhanced AI functionality 0

Datasets 9

• What are “Datasets” in Dimensions?
• Which information is available for datasets in Dimensions?
• Which data repositories are indexed in Dimensions?
• How can my organization make its datasets discoverable in Dimensions?
• What is figshare?

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Publications 13

• What exactly is covered in the “Publications” in Dimensions?
• What is ReadCube?
• How is the publications data harvested?
• What is the difference between “Funded by” and “Supporting grants” shown on a publication page?
• How many articles are indexed in Dimensions? How many are indexed with the full text?

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Grants 10

• How is grants data incorporated into Dimensions?
• Why are there no grants from some research funders?
• How is the funding amount awarded calculated across multiple currencies?
• Why don’t all grants have complete project information?
• Why do some grant pages list ‘similar grants’ and others don't?

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Patents 2

• Information about Patent data in Dimensions
• Which patent offices are covered in Dimensions?

Clinical trials 1

• Information about clinical trials data in Dimensions

Policy documents 3

• What is covered in the “Policy documents” in Dimensions?
• About Policy documents data fields in Dimensions
• How is the policy documents data harvested?

Reports 1

• What are reports*?

Organizations 2

• Which organizations are included in Dimensions?
• How are organizations represented in Dimensions?

APIs 2

• How can I get access to the Dimensions Analytics API?
• Are there any query or other limits when using the APIs?

Dimensions Badges 4

• Who can use the Dimensions badges?
• What is the Dimensions Badge Details Page?
• How can I create a static Dimensions badge?
• How can I get more information about Dimensions badges and use them myself?

Managing your references with ReadCube Papers 1

• What does the "Add to Library" button do in the search results list?

Indexing 5

• How can my journal(s) or book(s) get indexed in Dimensions?
• How can I check if my content is already available in Dimensions?
• My journal is indexed in Dimensions, but it is not showing up in the "Source title" filter
• My content is indexed in one of your sources, but it is not appearing in Dimensions
• My content is not indexed in one of your sources - can it still be indexed in Dimensions?

Metadata 2

• How can I make sure that my content is getting the best exposure in Dimensions?
• Crossref metadata recommendations